The Best HMO Training or Mentorship Program award looks to recognise businesses, organisations or individuals who provide high-quality, unbiased educational content, particularly those whose educational offering is unique or particularly highly rated by attendees.

The Best HMO Training or Mentorship Program award lead judge: Julie Ford

Application Criteria

  • The applicant has been providing education or mentoring for more than 12 months
  • The applicant has in place a money-back guarantee, complaints procedure, and professional indemnity insurance certificate
  • Detailed description of the property education provided
  • Detailed list of the type of property education provided including audience type

Judging Criteria

  • Integrity and Transparency
  • Value for Money
  • Customer Care
  • Professionalism and Accreditation
  • Optional – Charity Involvement and Social Responsibility

QUESTIONS YOU WILL NEED TO ANSWER

Basic information required:

  • Applicant Name
  • Company Trading Name
  • Contact Email Address
  • Contact Number
  • Website

Company information required:

  • Describe the type of service you provide eg: 5 day training, Mentoring, 1-2-1 support
  • How many years has your company operated in the property industry
  • Explain the business structure eg: CEO, Director, Manager, Trainers or sole trader with staff etc…

Award specific information required:

  • Why does your business deserve to win this award?
  • What achievement(s) are you most proud of as a business in the last year?
  • How have you improved what you offer to your sector or the wider industry in the last year?
  • What is your ethos around trainee compatibility, and how do you assess that in the selection of trainees for your programme or course, that is the right option for them?
  • What is the experience of previous attendees? Please provide at least 3 testimonials, that we can contact
  • Demonstrate how you provide a transparent service to your attendees
  • Explain why you believe your service is value for money
  • Describe the processes you have in place to ensure I high level of customer care, this must include details of support available after the attendee has completed their programme
  • Optional: Explain what steps you have taken to support charities or causes in your industry or local area which is directly linked to your business.
  • Optional: What measures do you have in place to support the mental health and wellbeing of attendees as well as your staffing team